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All hotel reservations will be confirmed to you in writing with the name of the hotel, the type of accommodation booked, the arrival and departure dates, the rate, and the deposit required. This will be accompanied by an invoice and request for payment.
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In order to reserve your accommodation at selected property or hotel, please click on the "book now" button. We request you indicate which alternate property/hotel or category we should book in case the chosen one is fully booked. On submission of your online form you will automatically receive an email response confirming that your forms has been received. If you have not received a response from one of our consultants within 72 hours please send an email to bruce@turnersdmc.co.za | info@turnersdmc.co.za
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Group hotel accommodation can be reserved in Durban through the intermediary of Turners DMC. All participating hotels including their respective rates can be found on the official accommodation page of the Congress website. All rates quoted are in South African Rands and are per room and per night, breakfast, 15% VAT and 1% TOMSA Levy are included. The hotel name including room category should be indicated on the group booking form. Group's accommodation agreement which outlines payment terms, amendments and cancellation policies and confirmation of group reservation will be emailed on receipt of provisional confirmation from Turners DMC. Signed copy of the agreement including the required deposit will be required within 7 days of receipt of agreement. Please note most of the hotels are within close proximity to the Durban International Convention Centre
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A 50% deposit is required to secure your reservation, payment due within seven (7) days after receipt of first invoice. Final 50% deposit is due thirty (30) prior to the start of the Congress. Payment may be processed either by electronic bank transfer or by Master, Visa, American Express or Diners Club credit card. Full details appear on the booking form.
All incidentals charged to room account need to be settled prior to departure from hotel.
For all group bookings (10 rooms or more), 50% deposit to be paid on receipt of first invoice, the outstanding 50% deposit to be settled thirty (30) days prior to the start of the Congress.
When opting to process payment by credit card further instructions will be emailed advising how to process payment via a secure online 3D PayGate portal. A unique reference number will be issued to you. When processing Forex payment, kindly advise your bank all charges associated with Forex payment are for your own account. Turners DMC will not be held liable for short payments received due to bank charges. All incidentals charged to room account need to be settled prior to departure from hotel. For all group bookings (10 rooms or more), 50% deposit to be paid on receipt of first invoice, the outstanding 50% deposit to be settled thirty (30) days prior to the start of the Congress. Terms and conditions for group reservations will be outlined in contract.
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Cancellations must be submitted to Turners DMC in writing. You may cancel your reservation up to 11th July 2022 with a full refund of your deposit paid less an administration fee of ZAR115.00.
Reservations cancelled after 11th July 2022 will attract the following cancellation penalties:
Should you reduce the length of your stay upon arrival at the hotel, the hotel will charge cancellation fees for the nights that you will no longer be using.
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Turners Destination Management Company (Pty) Ltd
All transactions are conducted in terms of Turners DMC standard conditions of trading. They are published on the Turners DMC website & available on application.
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